Optimum Multi Room Dvr Problems

Made to pay for service that was offered for free.

Optimum multi room dvr problems. We have 2 optimum multi room dvr manuals available for free pdf download. I called optimum and the rep suggested that i upgrade to the new cable boxes and the multi room service. He put me on. We signed up for optimum cablevision on 5 25 12 after a promotion they ran for triple play with free multi room dvr.

I was having problems with the service. The installation was on 5 30 12. With the earlier optimum dvr service you could record just 24 hours of hd tv while competitors offered the ability to record up to 300 hours. Multi room dvr plus requires a samsung cable box and a rewind buffer.

Optimum multi room dvr tv service review. There s tons of storage for hours of shows. You can also access on demand programming and record up to 10 shows at once with multi room dvr. We have had 2 dozen phone calls emails talking to supervisors managers csrs technicians and engineers.

A real party pooper. The dvr menu acted up an average of once or twice a week during the time we tested the dvr plus service. Space limitations are another major issue of the dvr plus service. Jameel was able to help me solve.

Learn to program your remote control set up parental controls troubleshoot missing channels reboot your cable box and more. Your optimum remote can control any tv with a three digit tv model code that matches your tv. Cloud dvr watch your recorded programs in any room in the house. Since that day we have not had use of any of the dvrs.

Multi room dvr plus is an additional monthly charge of 16 95 and includes the capability to rewind live tv on 1 tv. Rewind live tv functionality can be added to additional samsung cable boxes for 1 95 per month. User manual manual optimum multi room dvr user manual 19 pages. And if you misplace your remote you can use the optimum app on your mobile device as one.

It s as easy as learning how to schedule recordings here.